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 False Hope

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fishnrust



Number of posts: 462
Location: N Las Vegas
Tobacco: FVF, St James Fkake, Union Square, JKP, Opening Night, Sunday Picnic, Drama, Wessex Champaign DF, Penzance.
Pipe: Savinelli Autographs
Registration date: 2010-04-21

PostSubject: False Hope   Mon Jun 25, 2012 4:02 pm

So I've signed up for the automated email "notify me when back in stock" over at pipesandcigars.com, for Kingfisher. I've received two so far, the last about 3hrs ago. When I go to the site, it's not there. Must be a glitch in the system Sad
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Brewdude



Number of posts: 2352
Age: 60
Location: Near the Emerald city
Tobacco: Va/VaPers mostly. Appreciate burley blends also. Latakia, not so much these days.
Pipe: I'm a "bent" kinda guy!
Registration date: 2011-05-04

PostSubject: Re: False Hope   Mon Jun 25, 2012 4:12 pm

fishnrust wrote:
So I've signed up for the automated email "notify me when back in stock" over at pipesandcigars.com, for Kingfisher. I've received two so far, the last about 3hrs ago. When I go to the site, it's not there. Must be a glitch in the system Sad


Call them. Their CS dept is very helpful.

I've signed up for a couple or 3 of these oos notifications and they've always been accurate.

HTH


Cheers,

RR
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Cadfael



Number of posts: 157
Registration date: 2011-11-07

PostSubject: Re: False Hope   Tue Jun 26, 2012 4:20 am

They might be trying to fill backorders before posting.
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Brewdude



Number of posts: 2352
Age: 60
Location: Near the Emerald city
Tobacco: Va/VaPers mostly. Appreciate burley blends also. Latakia, not so much these days.
Pipe: I'm a "bent" kinda guy!
Registration date: 2011-05-04

PostSubject: Re: False Hope   Tue Jun 26, 2012 3:47 pm

And it also could be down to when you receive the notification and then tried and place your order.

As a possibility, if they only get in a relatively small amount of X brand and say you get the notification at such-and-such a time but don't open or respond to the notice for a little while, in the meantime others who did pick it up and ordered right away might have put it back oos.

Just a random thought. I'd still call them though. I've found them to be great in the CS dept.


Cheers,

RR
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False Hope

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