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 UPS problems

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BigCasino

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Age : 49
Location : North of Pittsburgh pa
Registration date : 2012-11-27

PostSubject: UPS problems   Mon Mar 04, 2013 5:08 pm

has any one ever shipped a valuable item UPS to only hear when the recipient received it had a big hole in the package and the item was destroyed and partially missing?
If so could you please shed a little light on how a damaged package claim works?

any info would be appreciated
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gravel

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Age : 43
Location : Oregon
Registration date : 2011-12-07

PostSubject: Re: UPS problems   Mon Mar 04, 2013 8:12 pm

I have experience with USPS claims. I know they take time. Don't throw anything away.

Check their website for info.
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BigCasino

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Age : 49
Location : North of Pittsburgh pa
Registration date : 2012-11-27

PostSubject: Re: UPS problems   Mon Mar 04, 2013 8:26 pm

I told the guy not to throw anything away, I have yet to hear back from him, hope this gets straightened out soon
Thanks for the info
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Bullwinkle

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Registration date : 2010-04-03

PostSubject: Re: UPS problems   Mon Mar 04, 2013 8:31 pm

assuming he was home when it was delivered he should have never accepted it.. that said, get lots of pictures. was it insured?
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BigCasino

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Age : 49
Location : North of Pittsburgh pa
Registration date : 2012-11-27

PostSubject: Re: UPS problems   Mon Mar 04, 2013 9:31 pm

yeah we shipped through paypal/ebay and they don't have an "insurance" they ask you to declare the value and we did so they so they now what it was worth, with out a declaration of value they would only reimburse up to $100
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