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 Heads-up for upcoming October sale at P&C

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Lonecoyote

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Location : The Seventh Planet From The Sun...Uranus
Registration date : 2016-10-15

PostSubject: Re: Heads-up for upcoming October sale at P&C   Wed Sep 20, 2017 9:53 am

Ron RDPipes wrote:
I'll never understand why you guys still do business with such a disreputable and low life company as P&C and their affiliates.

Ron could NOT have stated his testimony any better!

After personally having 3 major issues with P&C I too feel like AJ...I would not do business with P&C if they had a 99% off sale! Chances are I would either receive the wrong blends or my credit card would be billed and 2 days later I receive an email stating " out of stock "! This is ever since Cigars International purchased P&C, prior I had NO issues...EVER.
NOW take the time and check out the reviews for Cigars International, the extremely poor reviews should NOT shock you.. 5) 5)



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Simple Man

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Age : 56
Location : Atlanta-ish
Registration date : 2011-10-24

PostSubject: Re: Heads-up for upcoming October sale at P&C   Wed Sep 20, 2017 10:00 am

Lonecoyote wrote:
Ron RDPipes wrote:
I'll never understand why you guys still do business with such a disreputable and low life company as P&C and their affiliates.

Ron could NOT have stated his testimony any better!

After personally having 3 major issues with P&C I too feel like AJ...I would not do business with P&C if they had a 99% off sale! Chances are I would either receive the wrong blends or my credit card would be billed and 2 days later I receive an email stating " out of stock "! This is ever since Cigars International purchased P&C, prior I had NO issues...EVER.
NOW take the time and check out the reviews for Cigars International, the extremely poor reviews should NOT shock you.. 5) 5)



KEEP ON PUFFING!!!
I had no idea CI bought out P&C. That is all I need to hear. I made a purchase from CI recently. It did NOT go well. That's fine though, most of my purchases are made from SP and a couple of smaller businesses. I don't go looking for headaches.


Last edited by Simple Man on Mon Sep 25, 2017 12:36 pm; edited 1 time in total
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Lonecoyote

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Location : The Seventh Planet From The Sun...Uranus
Registration date : 2016-10-15

PostSubject: Re: Heads-up for upcoming October sale at P&C   Wed Sep 20, 2017 10:12 am

Simple Man =====Very Smart Man



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DrT999

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Age : 59
Location : Piedmont of North Carolina
Registration date : 2011-08-31

PostSubject: Re: Heads-up for upcoming October sale at P&C   Sat Sep 23, 2017 8:41 am

Unlike others, I've never had a problem with P&C (or CI for that matter, although I've rarely ordered from them over the last 6 years). I just put in a simple order, and I'll see how it goes. . . . If badly, I won't consider ordering from them in October, when they might have more orders than usual to deal with.
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joshoowah

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Age : 31
Location : Nairobi, Kenya
Registration date : 2011-09-24

PostSubject: Re: Heads-up for upcoming October sale at P&C   Sun Sep 24, 2017 2:25 pm

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Lonecoyote

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Location : The Seventh Planet From The Sun...Uranus
Registration date : 2016-10-15

PostSubject: Re: Heads-up for upcoming October sale at P&C   Sun Sep 24, 2017 2:43 pm

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DrT999

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Age : 59
Location : Piedmont of North Carolina
Registration date : 2011-08-31

PostSubject: Re: Heads-up for upcoming October sale at P&C   Sun Sep 24, 2017 8:34 pm

I guess I'll find out this week! I've only ordered 3 times from them this year, and not since April. As I've said, I don't remember ever actually having a problem with them (as opposed to Smoking Pipes & 4 Noggins, although in both cases they took care of the problems to my satisfaction immediately).
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Lonecoyote

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Location : The Seventh Planet From The Sun...Uranus
Registration date : 2016-10-15

PostSubject: Re: Heads-up for upcoming October sale at P&C   Sun Sep 24, 2017 9:14 pm

DrT


Please let us know how it works out for you. I've personally had 3 major issues with P&C. Good luck



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DrT999

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Age : 59
Location : Piedmont of North Carolina
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PostSubject: Re: Heads-up for upcoming October sale at P&C   Sun Sep 24, 2017 9:31 pm

Lonecoyote wrote:
DrT


Please let us know how it works out for you. I've personally had 3 major issues with P&C. Good luck



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I know I may have just been lucky in my dealings with them, so I will be certain to pass it on if what is in the order when it arrives is accurate or not. (Supposedly UPS picked it up today)
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lestrout



Location : Chester County, PA
Registration date : 2008-04-19

PostSubject: Re: Heads-up for upcoming October sale at P&C   Mon Sep 25, 2017 2:30 pm

Yo TheLo

Re: "More importantly, there will also be an unadvertised special of 20% off all orders of $100 or more. This sale is only shown in the calendar which P&C sent out at the beginning of the year and is not shown on the web site.

The coupon code for this unadvertised October offer is not yet published but can be found from Oct 1 onward at this url -- https://www.pipesandcigars.com/ways"

I looked in the calendar and don't see this 20% reference. Furthermore, on another forum RussO says this October 20% sale is news to him. However.... my EMail just showed a 2 day Flash Sale for 20%.

hp
les
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Zeno Marx

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Registration date : 2010-06-26

PostSubject: Re: Heads-up for upcoming October sale at P&C   Mon Sep 25, 2017 3:52 pm

All these sales. As much as I love to save money, this becomes one big clusterfvck when there are new sales nearly every day. "Can I apply both sales to my order?" "If not, which sale most benefits this order?" "Is this sale over?" "When did this sale begin?" Honestly, I get tired of seeing the emails and wondering any of these things. It's not fun. Smoking is fun. This kind of business tactic and approach suck part of the joy out of it all. Maybe I'm alone in feeling this way? Am I?

I'm surprised I'm saying this, but here are a couple ideas: 1) have a single monthly sale. Period. 2) don't have any sales and just bottom-dollar your inventory.

I know constant emails and all this hoopla generate sales. I know I can shut off the emails. Do what you gotta do. Just letting them know that it is a huge turnoff for some of us. When four different sales apply to me and a potential order in a summer, I can't help but wonder, "If I'm falling for one of your sales several times a year, how about just lowering your prices and forget the constant blue-light specials?" It creates unnecessary dissonance, or at least it can. It does with me anyway.
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Ozark Wizard

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Age : 53
Location : Mark Twain National Forest, MO
Registration date : 2014-10-11

PostSubject: Re: Heads-up for upcoming October sale at P&C   Mon Sep 25, 2017 8:24 pm

Got the email regarding the sale on PS LTF. Ordered a pound. Took five days to get here, but it got here...

Other than the apparent struggle to get manufacturers to restock their shelves, the trouble with answering phones or emails, and the troubles others have had, (myself in the past included), I suspect the issues may be on the mend.

Though I do believe there is a culling of product availability afoot....
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DrT999

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Location : Piedmont of North Carolina
Registration date : 2011-08-31

PostSubject: Re: Heads-up for upcoming October sale at P&C   Wed Sep 27, 2017 12:12 pm

DrT999 wrote:
Lonecoyote wrote:
DrT


Please let us know how it works out for you. I've personally had 3 major issues with P&C. Good luck



KEEP ON PUFFING!!!

I know I may have just been lucky in my dealings with them, so I will be certain to pass it on if what is in the order when it arrives is accurate or not. (Supposedly UPS picked it up today)

So, I ordered one pipe, one tin, and a one oz bulk last Friday. Today, the correct pipe & tobaccos arrived in excellent shape.

I suspect that P&C doesn't really have many more problems in shipping orders than Smoking Pipes or 4 Noggins, but when they get something wrong, they do the worst job in addressing any problems. We can only go by our own experiences and those we talk about here. While I've never had a problem with P&C, others obviously have, and most of us think highly of the service Smoking Pipes, 4 Noggins, and some of the others give us when there is a problem.
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Lonecoyote

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Location : The Seventh Planet From The Sun...Uranus
Registration date : 2016-10-15

PostSubject: Re: Heads-up for upcoming October sale at P&C   Wed Sep 27, 2017 1:02 pm

DrT, Thanks for letting us all know how your recent experience went with P&C and glad your order arrived complete. 


But, it's like you stated...if an issue occurs it's HOW P&C addresses and resolves the problem. They lack communication skills and when they're overwhelmed with phone calls they choose to not answer. 



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Zeno Marx

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Registration date : 2010-06-26

PostSubject: Re: Heads-up for upcoming October sale at P&C   Wed Sep 27, 2017 2:31 pm

I'm cool with mistakes. Everyone makes mistakes. I used to run a mailorder business with music. It's stupidly easy to make mistakes. Honestly, I'm not even particularly picky about how the mistakes are handled. For me, it's been the consistency of mistakes. Every order. THAT got old REAL quick. It makes me wonder a lot of things. Are there enough employees? Are they underpaid or improperly trained? Does one department communicate to the other departments? Things that might seem to be none of my business, but um...our biggest votes in this world are with our wallet. I care about those kind of things.

But you know what? The silver lining is that their mistakes create opportunity for other vendors. That means more competition, less of a chance for a monopoly, etc. There was a while there when I worried that P&C would be the only game in town.
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TheLowlyApprentice

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Age : 71
Location : Memphis, Tn.
Registration date : 2016-02-14

PostSubject: Re: Heads-up for upcoming October sale at P&C   Wed Sep 27, 2017 11:38 pm

lestrout wrote:
Yo TheLo

I looked in the calendar and don't see this 20% reference.  Furthermore, on another forum RussO says this October 20% sale is news to him.  However.... my EMail just showed a 2 day Flash Sale for 20%.

hp
les

Just open the cover of the calendar.
You'll see a page with 15 photos of some of the employees at P&C and on the page below that you'll see specials for each month of the year.
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