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 Mars Cigars & Pipes - experiences?

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Zeno Marx

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Registration date : 2010-06-26

PostSubject: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 1:24 am

Did a site search to see if anything has been said about Mars, but it found nothing. I've never ordered from there before, and I might. Good experiences? Bad experiences? My biggest concern is that it is one of these outfits that says it has something, but it really doesn't. Also been shortchanged on weight in the past (that place is now out of business). I've been given the run-around with a couple online tobacco "shops" in the past, and I'd like to avoid that hassle if possible. Any help is appreciated.

ps-If you aren't comfortable with publicly expressing your experiences, please don't hesitate to PM me.
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Kapnismologist

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Registration date : 2008-11-09

PostSubject: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 1:58 am

Mike Rutt is a standup fellow in my experience - I have never had a single problem. Highly recommended.
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Hermit

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Age : 65
Location : Ascension Parish
Registration date : 2008-04-22

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 2:08 am

I don't use Mars for everything; some of their
prices are higher than others I use, but some
of their prices are much better.
All of my experiences with Mars have been very good.
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Guest
Guest



PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 2:50 am

Interesting info, Thanks for sharing Gents!
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Centurian 803
Long Arm O' The Law
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Age : 68
Location : Oak Ridge, TN
Registration date : 2008-09-10

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 6:30 am

Have used Mars and Smoking Pipes pretty much exclusively (except for the occasional foray into Uhle's or Boswell) and found them to be easy to deal with and trustworthy.
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Hammer8

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Age : 47
Location : Hartford, WI
Registration date : 2008-08-02

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 6:46 am

Centurian 803 wrote:
Have used Mars and Smoking Pipes pretty much exclusively (except for the occasional foray into Uhle's or Boswell) and found them to be easy to deal with and trustworthy.

Basically the same for me. Have had great experiences with all of them.
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petertschantz

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Age : 52
Location : Clover, SC
Registration date : 2010-08-12

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 8:30 am

I have placed one order with Mars, received exactly what I ordered / paid for. Got it quickly.

I'll order from them again without hesitation.
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acaciavet

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Age : 69
Location : Shores of Lake Ontario
Registration date : 2010-02-04

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 9:02 am

I order from them every month.Great prices and and the shipping if fair.This is a stand up outfit.
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puros_bran
Nightrider
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Location : Brandenburg, Ky
Registration date : 2007-12-10

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 9:29 am

Mike has been flying low under the radar for along time...
Sometimes his prices are a little higher, BUT he's not a 1000 package a day super site either..
When something goes wrong (and don't kid yourself stuff happens with everybody) you will be in personal communication with the guy that ordered the stock, updated the site, processed the order, and shipped the package..theres no blaming another department, no flipping you up the ladder, Mike does it all and he doesn't pass the buck, he fixes it.
It's a matter of preferance, do you want to shop at Wal-Mart (sometimes you have to) or do you want to shop at the mom and pops.. I've discovered that even on the supposed impersonal net there is a difference. I'll gladly pay $.20 more on a tin for the insurance of knowing exactly who I'm dealing with...


I'm not slamming the big guys, I like smokingpipes.com quite a bit.. but I like Mike better.
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Doc Manhattan

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Age : 39
Location : Land of Steady Habits
Registration date : 2008-05-26

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 9:34 am

What the other guys said--service is great, and prices range from competititve to best-in-class. It's a shame the law is such that he can't stock snuff anymore, he was one of the best for that, too.
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Buddy Springman

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Age : 61
Location : Benton Township, SW Michigan
Registration date : 2008-06-01

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 9:57 am

Kapnismologist wrote:
Mike Rutt is a standup fellow in my experience - I have never had a single problem. Highly recommended.

Ditto in spades.

Buddy
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Tennessee Dave

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Age : 68
Location : Dayton, Tennessee
Registration date : 2008-02-12

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 11:32 am

I've been pleased in my dealings with them.
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Zeno Marx

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Registration date : 2010-06-26

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 12:25 pm

Thanks, everyone. I truly appreciate the feedback.
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TallSmoke

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Age : 48
Location : Sanford NC
Registration date : 2009-03-14

PostSubject: Re: Mars Cigars & Pipes - experiences?   Sun Aug 29, 2010 5:19 pm

Never tried him before, but after reading this thread I certainly will look to give him some business!
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Mikem
The Coordinator
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Age : 63
Location : Glendale, Arizona
Registration date : 2007-12-14

PostSubject: Re: Mars Cigars & Pipes - experiences?   Tue Aug 31, 2010 7:45 pm

I have purchased from Mike on many occasions. The Spring Forward box passes were started out with a lot of purchases (bulk blends) from him. I have nothing but good things to say about he and his service.
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Winslow

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Age : 72
Location : Midlothian,Va.
Registration date : 2008-04-11

PostSubject: Re: Mars Cigars & Pipes - experiences?   Wed Sep 01, 2010 1:06 am


Been buying from him for years,first class service.

Winslow
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Jordies

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Age : 33
Location : On the Move
Registration date : 2010-03-30

PostSubject: Re: Mars Cigars & Pipes - experiences?   Wed Sep 01, 2010 10:03 am

I've ordered from Mars a dozen times or so. Always been perfectly satisfied with the business. Orders has always been delivered quickly, and have always held the proper contents.

I highly recommend Mars Cigars.

j
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Eric



Registration date : 2009-11-03

PostSubject: Re: Mars Cigars & Pipes - experiences?   Wed Sep 01, 2010 10:33 am

All of my Mars purchases went smoothly.
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raf66

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Location : Columbus, Ohio
Registration date : 2010-03-12

PostSubject: Re: Mars Cigars & Pipes - experiences?   Wed Sep 01, 2010 2:02 pm

They've always been good to me.
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raf66

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Location : Columbus, Ohio
Registration date : 2010-03-12

PostSubject: Re: Mars Cigars & Pipes - experiences?   Wed Sep 01, 2010 2:02 pm

SORRY--DUPLICATE POST (Wow, I'd do anything to get my post count up!!)
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Justpipes
The Duke
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Age : 59
Location : Randolph County, NC If you don't know, you wouldn't understand.
Registration date : 2007-12-17

PostSubject: Re: Mars Cigars & Pipes - experiences?   Wed Sep 01, 2010 4:20 pm

Mike Rutt is top shelf and been in the business for a long time now!
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Johnny

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Age : 38
Location : Norwich, NY
Registration date : 2010-09-03

PostSubject: Re: Mars Cigars & Pipes - experiences?   Fri Sep 03, 2010 5:46 pm

Mike is a great guy to do business with! His prices on McClelland bulks are great
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alfredo_buscatti

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Age : 63
Location : Piedmont, North Carolina
Registration date : 2007-12-17

PostSubject: Re: Mars Cigars & Pipes - experiences?   Thu Sep 09, 2010 6:04 am

The description of Mike Rutt as the only guy that processes an order rings true.

I've been ordering from him for 7 years and have never had a problem. He doesn't substitute, change prices from the time you order to the time he ships, or any other nefarious trick.

I've always gotten superb service. Couldn't recommend him more except that smokingpipes.com usually offers a better price. It wasn't always that way, but about six months ago he raised his prices somewhat.

His site also has a software mechanism in place that keeps count on availability; so if you order from him and don't get the message "quantity order exceeds inventory," or something to that effect, you can be sure that he has in stock the quantity you ordered.

He also offers GH Dark Plug, perhaps the only vendor in the States that can get it, but it is a will-o-the-wisp tobacco, making only brief appearances.

Mike Rutt and marscigars.com is great!
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Cadfael



Registration date : 2011-11-07

PostSubject: Re: Mars Cigars & Pipes - experiences?   Wed Aug 29, 2012 1:00 pm

He threw in a little extra on a recent bulk tobacco order - I appreciated it!
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williamcharles

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Age : 67
Location : Indiana
Registration date : 2011-09-18

PostSubject: Re: Mars Cigars & Pipes - experiences?   Wed Aug 29, 2012 1:06 pm

I've had nothing but good experiences with Marscigars.com. Mike is one of four I still use. The others are 4noggins.com, smokingpipes.com and Outwesttobacco.com. Gene at Outwesttobacco.com is great.
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