I consider myself pretty damn fortunate when it comes to the USPS. No matter where I've lived, I've had exceptional delivery folk, and when I ran a small business, that was mostly mailorder, the people at the front counters and the delivery people gave me top service. Sure, I ran into some grumps here and there at the post office counters, but if you've ever spent ten minutes in line and heard the questions, problems, and ignorance streaming by those employees, I think you'd understand how easy it is to get grumpy. No offense to the ignorant, because if you don't use the post office often, you simply cannot know how to best go about things. There's certainly a learning curve to the whole situation. I'm as surprised as anyone, but I have to say I'm a big fan of the USPS. I wouldn't necessarily attest to the great value they offer in the past few years because of how insane shipping prices have become, but a decade ago and before, the USPS offered the cheapest prices almost across the entire planet. Most of my mailorder was international sales and trading. I got to see first hand what other people were paying for their state-operated postal service. We were spoiled and getting a great deal.