Does anyone know a place where I can get the plastic inserts replaced in one of my pipes. The meer itself isn't broken just the inserts.. I talked to one place and she had absolutely no idea what I was talking about. Other places I've checked don't work on meers at all. I have to have it in this country so customs doesn't get it LOL. I also have another pipe that needs the stem replaced. I droped it and it snapped. The briar isn't broken , just the stem. I am very frustrated about this so any help would be greatly appreciated. Thank You - Roger, I do need to talk to them first and willbe happy to call them.