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The Round Table
a tale of customer service
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<blockquote data-quote="Zeno Marx" data-source="post: 600081" data-attributes="member: 1211"><p>Replacement showed up today. My sample size is 2: 1 acorn shape and 1 billiard shape (the replacement).</p><p></p><p>I don't understand the acorn assembly. As I stated, the shank is a mess inside the bowl. Anyone who smokes a pipe (likely nobody in the factory) would look at how large it is, taking up 25-33% of the bowl, with nearly no beveling, and think, "This is a smokeable pipe." The billiard replacement isn't like this at all. The shank is nearly flush at the bottom of the bowl, and it is beveled from the furthest point away from the insertion, across the bowl, and nearly all the way to the insertion point. I don't have to do anything to this billiard to smoke it. It looks like a smoker assembled it, not a theater prop designer.</p></blockquote><p></p>
[QUOTE="Zeno Marx, post: 600081, member: 1211"] Replacement showed up today. My sample size is 2: 1 acorn shape and 1 billiard shape (the replacement). I don't understand the acorn assembly. As I stated, the shank is a mess inside the bowl. Anyone who smokes a pipe (likely nobody in the factory) would look at how large it is, taking up 25-33% of the bowl, with nearly no beveling, and think, "This is a smokeable pipe." The billiard replacement isn't like this at all. The shank is nearly flush at the bottom of the bowl, and it is beveled from the furthest point away from the insertion, across the bowl, and nearly all the way to the insertion point. I don't have to do anything to this billiard to smoke it. It looks like a smoker assembled it, not a theater prop designer. [/QUOTE]
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