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International purchasing issues.
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<blockquote data-quote="TreverT" data-source="post: 395379" data-attributes="member: 373"><p>We had issues like this semi-regularly when we sold out of France. It was a PITA, I can tell you. Basically, a number of US credit card companies essentially consider any international purchase to be likely fraud, so they will block or refuse charges. A guy would call us up wanting a pipe, I'd run his card and it would get refused, and I'd have to call him back and get him to authorize the charge with his bank. I'd say we probably had something like this happen on 1 out of every 5 or 6 CC purchases we ran to US buyers. On the one hand, it's nice that the card companies are looking out for the buyers in this way, but it's still an inconvenience both for the seller and for the buyer. </p><p></p><p>However, FWIW, Paypal *will* process credit cards even if you don't have a PP account. We ended up dodging a lot of that trouble by setting up PP buttons and then Paypal would process the charge and the bank would let it go through. This doesn't help you, obviously, but it's something your vendor should really look into, in this situ.</p></blockquote><p></p>
[QUOTE="TreverT, post: 395379, member: 373"] We had issues like this semi-regularly when we sold out of France. It was a PITA, I can tell you. Basically, a number of US credit card companies essentially consider any international purchase to be likely fraud, so they will block or refuse charges. A guy would call us up wanting a pipe, I'd run his card and it would get refused, and I'd have to call him back and get him to authorize the charge with his bank. I'd say we probably had something like this happen on 1 out of every 5 or 6 CC purchases we ran to US buyers. On the one hand, it's nice that the card companies are looking out for the buyers in this way, but it's still an inconvenience both for the seller and for the buyer. However, FWIW, Paypal *will* process credit cards even if you don't have a PP account. We ended up dodging a lot of that trouble by setting up PP buttons and then Paypal would process the charge and the bank would let it go through. This doesn't help you, obviously, but it's something your vendor should really look into, in this situ. [/QUOTE]
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