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Pipes & Tobacco
General Pipe Discussion
Musings on a new Peterson...
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<blockquote data-quote="Idlefellow" data-source="post: 584362" data-attributes="member: 598"><p>The ongoing saga: I emailed Peterson and asked them about the finishes. The first response was that all the Heritage finished should look alike, so I sent the pic of the Standard System Heritage above, and the pic of the Professor I received pointing out that they are nothing alike. They then sent me a link to a pic of a pipe that looked very much like the one I got, and nothing like the System Standards above. The excuse they provided is that each pipe is individually stained resulting in some variation, to which I called BS. I pointed out that one is a lovely translucent deep mahogany color while the other is completely opaque and the color of barnyard mud, and that I doubted that "individual staining" could make that much difference. No reply yet, and if I get one at all I expect some sort of canned customer servicespeak like, "we are sorry you are disappointed in our product and hope you will consider us in the future" blah blah blah. I know I should just drop it, but...</p></blockquote><p></p>
[QUOTE="Idlefellow, post: 584362, member: 598"] The ongoing saga: I emailed Peterson and asked them about the finishes. The first response was that all the Heritage finished should look alike, so I sent the pic of the Standard System Heritage above, and the pic of the Professor I received pointing out that they are nothing alike. They then sent me a link to a pic of a pipe that looked very much like the one I got, and nothing like the System Standards above. The excuse they provided is that each pipe is individually stained resulting in some variation, to which I called BS. I pointed out that one is a lovely translucent deep mahogany color while the other is completely opaque and the color of barnyard mud, and that I doubted that "individual staining" could make that much difference. No reply yet, and if I get one at all I expect some sort of canned customer servicespeak like, "we are sorry you are disappointed in our product and hope you will consider us in the future" blah blah blah. I know I should just drop it, but... [/QUOTE]
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Musings on a new Peterson...
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