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The Round Table
Odd backorder experience
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<blockquote data-quote="puros_bran" data-source="post: 72835" data-attributes="member: 10"><p>As to the post regarding loyalty:</p><p></p><p>I seriously doubt that is the case. They simply can not cater to the 'big boys' and stay alive. Word would get out very quickly and the hundreds or thousands of guys that just barely make min free shipping orders would go elsewhere..</p><p>High Dollar-Low Volume simply isn't sustainable in todays market. Considering they are one of the largest etailers in total sales, surviving off of High Volume, I can assure you they do not do business in this manner. </p><p></p><p>I'm not suggesting Customer Service didn't fail in these two scenarios..that's business, it sometimes happens regardless of how tight the ship is run. Its an unfortunate truth. </p><p></p><p>I am nowhere near the point of $200 a month,its probably closer to $200 a year, and yet they have never failed to treat me like royalty.</p></blockquote><p></p>
[QUOTE="puros_bran, post: 72835, member: 10"] As to the post regarding loyalty: I seriously doubt that is the case. They simply can not cater to the 'big boys' and stay alive. Word would get out very quickly and the hundreds or thousands of guys that just barely make min free shipping orders would go elsewhere.. High Dollar-Low Volume simply isn't sustainable in todays market. Considering they are one of the largest etailers in total sales, surviving off of High Volume, I can assure you they do not do business in this manner. I'm not suggesting Customer Service didn't fail in these two scenarios..that's business, it sometimes happens regardless of how tight the ship is run. Its an unfortunate truth. I am nowhere near the point of $200 a month,its probably closer to $200 a year, and yet they have never failed to treat me like royalty. [/QUOTE]
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