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Pipes & Tobacco
General Pipe Discussion
Pipes and Cigars (the online retailer)
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<blockquote data-quote="Lonecoyote" data-source="post: 493582" data-attributes="member: 4073"><p>Zeno, for what it's worth I stopped doing business with P&C in 2014 due too similar issues. Very poor customer service, that is if/when they got back to you by email or even answered their phones. Example: yes it's in stock, Added to cart, paid for, email received from P&C that your order has been shipped, next email 3 days later: your credit card has been issued a refund ( and may take up to 3 days before its posted on your credit card ) the total amount paid due to items NOT IN STOCK. That happened twice, with me it's not baseball and 3 strikes your out! I'm sure you understand now what I went through with them and it's time you spend your hard earned money elsewhere. I only do business with either Smokingpipes or 4Noggins. Excellent customer service, they answer the phones and respond to emails within 24 hours. I'm a HAPPY pipe smoker now with NO headaches. I have enough on my plate without worrying if/when will my order from P&C be shipped or IS IT REALLY IN STOCK???</p><p> Good luck to you and I hope after reading this you can come to a better conclusion " P&C, close my account. I will be doing business elsewhere "! </p><p></p><p>PS</p><p>I have no affiliation with the 2 businesses I recommended, other than being a very satisfied customer. </p><p></p><p></p><p><strong>KEEP ON PUFFING!!!</strong></p></blockquote><p></p>
[QUOTE="Lonecoyote, post: 493582, member: 4073"] Zeno, for what it's worth I stopped doing business with P&C in 2014 due too similar issues. Very poor customer service, that is if/when they got back to you by email or even answered their phones. Example: yes it's in stock, Added to cart, paid for, email received from P&C that your order has been shipped, next email 3 days later: your credit card has been issued a refund ( and may take up to 3 days before its posted on your credit card ) the total amount paid due to items NOT IN STOCK. That happened twice, with me it's not baseball and 3 strikes your out! I'm sure you understand now what I went through with them and it's time you spend your hard earned money elsewhere. I only do business with either Smokingpipes or 4Noggins. Excellent customer service, they answer the phones and respond to emails within 24 hours. I'm a HAPPY pipe smoker now with NO headaches. I have enough on my plate without worrying if/when will my order from P&C be shipped or IS IT REALLY IN STOCK??? Good luck to you and I hope after reading this you can come to a better conclusion " P&C, close my account. I will be doing business elsewhere "! PS I have no affiliation with the 2 businesses I recommended, other than being a very satisfied customer. [b]KEEP ON PUFFING!!![/b] [/QUOTE]
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Pipes & Tobacco
General Pipe Discussion
Pipes and Cigars (the online retailer)
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