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What in the Heck happened to C&D's cut?
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<blockquote data-quote="DrumsAndBeer" data-source="post: 518799" data-attributes="member: 2403"><p>Zeno, I appreciate your comments, very well put & I agree with your sentiments.</p><p></p><p>Well, like it or not here's the reply I received from SP.com.</p><p></p><p><em>I'm sorry to hear that you have noticed the difference in the cut of the C&D Laurel Heights blend. However, C&D has refined there technique to a true ribbon cut instead of the rough cut you are used to. Unlike the thinness you would expect from the Dunhill blend, C&D uses the same blend and mix with a more refined, true ribbon cut, which is what to expect going forward with all there blends. I hope that this information is helpful to you. Please let me know if I can be of further assistance?</em></p><p></p><p>An across the board change in cut? More refined, true ribbon cut? WTF? :fpalm: </p><p></p><p>How can you just blow up what your customers expect and have come to appreciate about your products over the years? Man, sorry but this <u>sucks!</u></p></blockquote><p></p>
[QUOTE="DrumsAndBeer, post: 518799, member: 2403"] Zeno, I appreciate your comments, very well put & I agree with your sentiments. Well, like it or not here's the reply I received from SP.com. [i]I'm sorry to hear that you have noticed the difference in the cut of the C&D Laurel Heights blend. However, C&D has refined there technique to a true ribbon cut instead of the rough cut you are used to. Unlike the thinness you would expect from the Dunhill blend, C&D uses the same blend and mix with a more refined, true ribbon cut, which is what to expect going forward with all there blends. I hope that this information is helpful to you. Please let me know if I can be of further assistance?[/i] An across the board change in cut? More refined, true ribbon cut? WTF? :fpalm: How can you just blow up what your customers expect and have come to appreciate about your products over the years? Man, sorry but this [u]sucks![/u] [/QUOTE]
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What in the Heck happened to C&D's cut?
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