RDPipes
Mental Illness is a Terrible thing to Waste!
Recently I purchase a pipe off a well known auction site, a WDC Congo wood pipe.
After receiving it I found there was a substantial crack in the front side of the bowl (facing the stem). I then checked the photos again on the auction and sure enough there was a fine crack in one of the photos barely visible but, they failed to mention it. I contacted the seller and explained that they most likely missed the crack as I did till I had it in my hands and could I return it for a refund. Without going into details they agreed and I returned the pipe. Now I have noticed that they have put the pipe back up for auction, that's not a problem but, they still failed to mention the crack. Below are 3 photo's I sent the seller with my request for a refund, one is from the auction that I circled the crack and the other two I took of the crack. What is your thought's on this?
After receiving it I found there was a substantial crack in the front side of the bowl (facing the stem). I then checked the photos again on the auction and sure enough there was a fine crack in one of the photos barely visible but, they failed to mention it. I contacted the seller and explained that they most likely missed the crack as I did till I had it in my hands and could I return it for a refund. Without going into details they agreed and I returned the pipe. Now I have noticed that they have put the pipe back up for auction, that's not a problem but, they still failed to mention the crack. Below are 3 photo's I sent the seller with my request for a refund, one is from the auction that I circled the crack and the other two I took of the crack. What is your thought's on this?