Understand that a company real/fiduciary responsibility is to their shareholders and those are rules of law. The original partners made any number of mistakes. As companies on the Internet go, they are likely "less evil" than many others. But, we need to understand that there are many levels of interaction in making the net what it is. So, you protect yourself or pay the consequences and that is something all the us folk around need to keep in mind. The thems are going to do what they wish/must based on potential revenue.