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Pipe Techniques
Peterson customer service contact
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<blockquote data-quote="forsooth" data-source="post: 161569" data-attributes="member: 1509"><p>I believe I have a "wrong stem" issue with a couple of new XL305 Petersons that I recently purchased. The vendor (very reputable) has advised me to contact Peterson directly. </p><p></p><p>I did so (very politely) using the "sale@peterson.ie" address, but it has been about 3 days and I have not heard back. Is there a more relevant contact address at Peterson that I might use? Should I give this more time.</p><p></p><p>I'm not "demanding" anything from Peterson, as I can always send the pipes back to the vendor, but I would like Peterson's confirmation that I am correct about the stems being the wrong type.</p><p></p><p>Thanks!</p></blockquote><p></p>
[QUOTE="forsooth, post: 161569, member: 1509"] I believe I have a "wrong stem" issue with a couple of new XL305 Petersons that I recently purchased. The vendor (very reputable) has advised me to contact Peterson directly. I did so (very politely) using the "sale@peterson.ie" address, but it has been about 3 days and I have not heard back. Is there a more relevant contact address at Peterson that I might use? Should I give this more time. I'm not "demanding" anything from Peterson, as I can always send the pipes back to the vendor, but I would like Peterson's confirmation that I am correct about the stems being the wrong type. Thanks! [/QUOTE]
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