Zeno Marx":qv6qcnfv said:
Go to the top of the screen. Hit "Help". Hit "About Firefox" when the menu drops down. It will automatically scan itself to see if it is up to date. If you need updating, hit the box. If a box doesn't appear, it will say "Firefox is up to date". I did get an update yesterday.
Do this again.
I don't get the same results as you say. IOW I chose "About Firefox" but no menu dropped down. Just a box with info. Nothing about Firefox is up to date.
Right under the big "Firefox Quantum", or if you have an older version just a big "Firefox", you'll see something like "67.0.2 (64-bit)
What's new". That's the Firefox version you're running. In this photo below, they're running "66.0.4 (64-bit)
What's new". I pulled this off a google search as an example of the window you will see. You probably won't see the same number. What does yours say?
Mine says 64.0 (64-bit).
Then, from that same image above, right below "66.0.4 (64-bit)
What's new", you'll see "Firefox is up to date". If yours is up to date, you'll also see "Firefox is up to date". If not, you'll see a little gray box that says something like "apply update". If you see ANY gray box, click it. It will update your Firefox. Then close the box by hitting the red X. Then close Firefox all together by hitting the red X in the upper right corner of your screen. Then re-open/restart Firefox. Then do this again: Go to the top of the screen. Hit "Help". Hit "About Firefox" when the menu drops down. It will automatically scan itself to see if it is up to date. It should say "Firefox is up to date". If it doesn't, tell me what it says.
There is no little gray box. I clicked on the "what's new" and it led me to the same place I have been several previous times. I'm lost
You shouldn't need to call anyone. We'll get you figured out eventually. After all that is hopefully finished, follow these steps to set Firefox for automatically updating itself so you never have to see any of this again.
IGNORE the title of this link and choose "Automatically install updates (recommended)" rather than what they're showing. They're setting it differently, but it is the same chain of actions up to YOU choosing "Automatically install updates (recommended)".
https://www.top-password.com/blog/stop-firefox-quantum-from-updating-automatically/